+603 5888 8335
Contact Us
Reaching out about fertility can feel like a significant step. Whether you have a simple question, would like to arrange a consultation, or are unsure where to begin — our team is here to guide you.
You do not need to have all your medical information ready before contacting us. We will help you understand what comes next.
How Would You Like to Connect?
Call Us
If you would prefer to speak directly with a member of our team:
Our team can assist with appointment scheduling, general enquiries, and guidance on preparing for consultation.
For general enquiries or if you would prefer written communication:
We aim to respond within 1–2 working days.
Visit Our Clinic
GenPrime Everlink Fertility Centre
Unit G-2 Level Ground, The Podium Tower 3, UOA Business Park, No.1 Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor, Malaysia
Operating Hours
Monday – Friday: 9:00 AM – 04:00 PM
Saturday: 09:00 AM – 1:00 PM
Sunday: Closed
Public Holidays: ( 9:00 AM to 11 AM ) for monitoring and procedures only (strictly by appointments)
Request a Consultation
If you would like us to contact you, you may submit your details. Our team will review your enquiry and reach out to guide you on the next steps.
For International Patients
If you are travelling from overseas, please indicate your country of residence in the message box. Our team can guide you regarding scheduling and recommended duration of stay.
For Referring Physicians
If you are a healthcare provider wishing to refer a patient, please visit our Patient Information & Referral Page for structured submission.
Basic Contact Information
A Note on Privacy
All personal and medical information shared with us is treated confidentially in accordance with Malaysian healthcare regulations.