Patient Information

If you are considering fertility treatment at GenPrime Everlink Fertility Centre, we understand that reaching out can feel like a significant step — especially if you are travelling from overseas or coordinating care through your doctor.

This page is designed to guide you clearly, whether you are:

An international patient seeking treatment in Kuala Lumpur

A local patient preparing for consultation

A referring physician coordinating care for your patient

You do not need to have all the answers before contacting us. We are here to help you understand the next step.

For International Patients

Travelling for fertility treatment involves both medical and personal considerations. Our team works to ensure that your care is coordinated carefully and respectfully.

You may contact us directly even if you:

  • Do not have a referring physician
  • Have not yet completed fertility testing
  • Are exploring treatment options
  • Are seeking a second opinion

If you already have a doctor managing your care, we are happy to collaborate with them. If you do not, our team can guide you through the evaluation process from the beginning.

You may submit your information directly using the form below.

What Happens Next?

After you contact us:

Review

Our team will review your information.

Records

We may request prior medical records (if available).

Consultation

A consultation will be scheduled — either virtual or in person.

Planning

A personalised treatment plan will be discussed.

If you are travelling from abroad, we can provide guidance on:

Appointment scheduling

Required preliminary investigations

Estimated duration of stay

Treatment coordination

For Referring Physicians

We welcome collaboration with referring obstetricians, gynaecologists, general practitioners, and other healthcare providers.

Our team will review the information and contact your patient to arrange further consultation where appropriate.

We value coordinated care and will provide updates as needed to support continuity of management.

Clinical Referral

If you are referring a patient for fertility evaluation or assisted reproductive treatment, you may submit clinical information directly using the referral form below.

Please include:

  • Relevant medical history
  • Treatment history
  • Previous investigation results
  • Treatment history

If You Are Unsure
Which Section Applies to You

If you are considering preserving your fertility for the future, we invite you to speak with our team.

If you are uncertain whether you should submit a referral or a patient enquiry,
please contact our team directly.

You do not need to wait for a referral to seek advice.

CALL US

+603 5888 8335

EMAIL US

info@genprimeeverlink.com

We are here to guide you through the process.

We are here to guide you through the process.

A Note on Privacy

All information submitted is handled confidentially in accordance with Malaysian healthcare regulations. Your medical records and personal details will be reviewed only by authorised clinical personnel.